WE'LL SEND YOU A WELCOME EMAIL WITH YOUR MEMBERSHIP PIN
CALL OUR DEDICATED APPOINTMENTS TEAM TO BOOK YOUR FIRST CONSULTATION
THINGS TO REMEMBER..
We are a fully private healthcare operator regulated in the UK by the Care Quality Commission (Registration No. 1-2592485708)
We are not a replacement for your existing NHS services. Registration with us and data we collect about you is held securely and privately. We will only share data with your NHS GP at your discretion and with your explicit consent.
We aim to activate your membership within 24 hours.
All of our GPs are UK based and GMC registered. While we do not charge for issuing a private prescription, medication is chargeable. Our GPs cannot issue NHS prescriptions. While we do not charge for a private open referral letter, specialist consultations are chargeable. Our GPs cannot issue referral letters for NHS hospitals, clinics or diagnostics centres.
Your membership includes the cost of video and telephony GP consultations. Our fair use policy applies. Other services we provide are chargeable without exception.
GP telephone consultations are available 24/7
Video consultations are available from Monday to Friday 8am to 10pm, excluding UK bank holidays, Saturdays from 8am to 8pm and on Sundays from 10am to 6pm. Video consultations are dependent on a number of factors beyond our control. For example, the quality of internet connection fron your smart device or computer, your location or device compatibility. You will always be given the option of an audio/ telephone consultation where video quality is deemed by our doctors to be insufficient to carry out an appointment.
You can review our full Terms and Conditions here.